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Returns & Exchanges
We want you to love your glassybaby. If you are not completely satisfied, we accept returns of unused items in their original packaging within 30 days of delivery.
1
Initiate Return
Visit our online return portal with your order number and zip code to generate a return label.
2
Pack Securely
Place the item in its original box with all protective padding to prevent breakage during transit.
3
Ship Item
Drop off the package at any authorized carrier location using the provided prepaid shipping label.
4
Receive Refund
Once inspected at our warehouse, your refund will be processed to your original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing